When will I receive my upgrade?
Via the payment method PayPal, the account is upgraded immediately. If you choose to use Swish, you need to create a support ticket
, otherwise it may take up to a week before you receive your upgrades.
Why is my upgrade not working on the servers?
If you have an upgrade on the forum, you must associate your Steam account under Connected accounts
for your upgrades to be active on our game servers. If it still does not work, try reconnecting to the server or try again later. If it still does not work after 24 hours, please contact our support.
Why can I no longer initiate a vote?
If we suspect abuse, we will remove your access to start a vote (gag/mute/slay/kick).
I accidentally chose the wrong upgrade, can you help me?
If the transaction has already been completed, you have 24 hours to create a support ticket
where you explain that you accidentally chose the wrong upgrade, and we will adjust it. Please note that we do not refund anything.
I changed my mind, can I get a refund?
The donations we receive are non-refundable. PayPal chargebacks or attempts to resell upgrades lead to a ban from our platforms.